![]() Platform Clones – Be cautious of modified URLs such as, , blockchain.io, etc. Not only is this a potential violation of Money Laundering and Terrorist Financing regulations, but you are also putting your own funds at risk if you give someone access to your account. Money Transfers / Deposits / Withdrawals – Never perform money transfers on behalf of another individual, either for them or by giving them your login details. Please be very cautious when you come across a new person on social media. Romance Scam – This is a deceptive practice involving impersonation of an eventual partner or a promise of a fake relationship that can be used as a persuasion technique to manipulate victims in order to extract funds or sensitive data, such as login credentials, recovery phrases, etc. We would never ask you to pay us for such a service. If someone asks for payment in order to recover/refund lost or previously scammed funds from third-party platforms or old forgotten wallets, then this request is definitely a fraud. įake Refunds – We do not provide refund services of lost funds from third-party platforms. If you have been approached by a party that claims to be part of and asks for payment of taxes, assume they are scammers and report these attempts in our Support Center here. Please note that will never initiate communication about paying fees or taxes in order to unlock some funds on a cryptocurrency wallet. Fraudsters can go as far as to forge official-looking documents or fake ID cards. The scammers usually refer to official authorities such as the SEC or other institutions. įake Investment Proposals – This type of scam may ask you to “pay a fee” or “pay a tax” in order to release a bigger amount of funds to you. In case anyone asks you to provide this information, you can report it in our Support Center here. employees will never ask you for your Secret Private Key or Recovery Phrase. These types of scams often result in a malicious third party recording your login details and stealing your funds. If an email asks you to go to a website and reset your password, do not do it unless you have specifically requested this. Phishing Emails or Websites – Always be wary when receiving an email that was not prompted by you. If you have any doubt, open a Support Center Ticket here to confirm the validity of a request. We will never ask for your login information, through any form of communication. ![]() We would never call you via phone or contact you via social media, and any email from us would come from an official email address ending in or. Impersonation – Someone claiming to be a employee may contact you via email, phone, or social media. Here is a list of some of the most common scams you should watch out for: Scams and phishing attacks come in many forms in the crypto world. This information or access to your wallet should never be shared with anyone, not even with someone who says they are a employee. When it comes to ’s Wallet and platform, the most important way to protect yourself is by never sharing your Secret Private Key Recovery Phrase (also called a backup seed), your Private Key, your password, or your Wallet ID, and by setting up Two-Factor Authentication (2FA) as an extra layer of security on your account. Scams and phishing attacks are common types of fraud that seek to deceive you and take control of your assets. As with any financial product, it is your responsibility to ensure you are not putting yourself at risk for scams or phishing attacks.
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